Hey Boss 👋

One of the main goals of BLAB is to make every Boss's time more efficient and productive. Running a business is hard work and an investment of your finances, energy and time. It is super frustrating when a customer who has booked with you decides to cancel last minute. Though that is the customer's prerogative, there are a few steps that you, as a Boss, can take to limit this from happening.

Here's what you can do 👌

1. Enter the settings for Appointment/Product.

Scroll down until you see "Cancel and Reschedule Period"

3. You select the time frame that you would prefer. If a client wants to cancel under that time frame they will be unable to do so. They can contact you and request a cancellation.

• Note that this does not apply to group bookings

This was a highly requested feature. We hope that it will help Bosses limit client cancellations and help ensure that your valuable time is not wasted.

Still got a question? 🤚

If you still have any questions, feel free to get in touch using the yellow chat icon in the bottom corner of your screen. We’re here to help.

Not a Boss yet? 🤔

If you haven’t already joined us, go ahead and sign up for a free 14-day free trial here. No credit card required - just love and support from us ❤️

Updated on: 06/01/2026