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Troubleshooting, setup help, and platform how-tos. If something feels broken or confusing, start here.

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  • How do I change my "Book Me" button?
    Hey Boss πŸ‘‹ For any of your Appointments, Products, Services or Events your page will have a Book Me button next to your booking calendar. Some Bosses like this text while others prefer to change the text to say something else. Here's how to change your button text 😎 From the top menu, click on Booking Pages, then on Appointment or Service, whichever you'd like to modify. Click the three dot icon on the service that you'd like to edit, then select Edit. Once you'rFew readers
  • How do I remove the Coupon text box from the booking form?
    Hey Boss πŸ‘‹ Is your booking form asking your clients to input a coupon and you'd like to hide it? The coupon text is displayed in your booking form because you have a coupon code set up which includes that particular service. If you don't want the coupon field to be included on the form you will need to exclude that appointment type from your coupon code settings. To do this, simply remove it from the list of services your coupon applies to in the service's general settings, or by setting tFew readers
  • How to send booking notification emails to additional addresses
    Hey Boss πŸ‘‹ If you would like additional team members or others to receive booking notification emails, please enter them here, one email per line up to a maximum of 5. (hFew readers
  • How do I integrate Google Meet with Book Like A Boss?
    Hey Boss πŸ‘‹ If you meet with your clients digitally on Google Meet you'll find this integration useful. When you use it, the system automatically triggers an event creation with a room and ready for you an at time an appointment is made so you can cut the extra steps, and use your time where it's really needed. Google Meet can be integrated with your account by following the steps below ✨ From your top menu, click on Settings and then Integrations. Find the Google Meet integraFew readers
  • Do I need to set up a SSL certificate on my booking page?
    Hey Boss πŸ‘‹ Wondering whether you need an SSL certificate to set up your booking page? The Short Answer 😎 Nope! Nada! No Sir! No Mam! (https://downloads.intercomcdn.com/i/o/h5estzhi/1349834864/617db29ddd1af26d7bb854078a12/claire-and-the-crosbys-good-news.gif?expires=1767712500&signature=775f9df69e3dbe3b6530ada1e3943870536ce50a64b0a1bc675ef78049e0e167&req=dSMjH8F9mYFew readers
  • How to integrate Gist (ConvertFox) with Book Like A Boss and the reasons why you should.
    Hey Boss πŸ‘‹ Integrating Gist (formerly ConvertFox) with Book Like A Boss makes it so that their chat widget appears on your page and allow you to talk to your customers in real-time. Make them happier, close more deals and grow your business faster. Here how to integrate Gist (formerly ConvertFox) βœ… Log in to your Book Like A Boss account, click Other Settings from the top menu, then select Integrations. Scroll down until you find Gist, enter your Gist workspace ID on the textboFew readers
  • Do you Integrate with Google Tag Manager?
    Hey Boss πŸ‘‹ We are really excited for our May 2021 integrationβ€”Google Tag Manager! Google Tag Manager makes it simple to add 3rd party apps such as a chat widget even an email capture form into your Booking Pages. How to get started? Simply go to the integrations section in your Dashboard and put in your Google Tag Manager Container ID, click save, and you are all set! (https://storage.crisp.chat/users/helpdesk/website/-/5/3/0/9/530944fb6a04e400/64e29e05-0aeb-4f9b-96d6-9042ddl4y78j.pngFew readers
  • Can I share just a booking link instead of my entire booking page?
    Hey Boss πŸ‘‹ Looking to share the link to just one of your Appointments, Products, or Services (and not to your WHOLE booking page)? I'm happy to inform you that Yes, you can! Let me show you how! πŸ™Œ Lite links are URLs that cut out all of the bells and whistles of a booking page like: Cover Image Testimonials Pictures Videos And everything else ... and leaves just the necessities to get you booked: Profile Picture Appointment or SeFew readers
  • What is SCA and does Book Like a Boss use it?
    Hey Boss πŸ‘‹ You may have heard about SCA and have a vague idea that it has something to do with payments. So, what exactly is it? What an SCA is πŸ˜€ Strong Customer Authentication (SCA), is a new requirement that is part of the Payment Services Directive 2 (PDS2) in Europe. It came into effect on September 14th, 2019. PDS2 was established to regulate payment services and payment service providers throughout the European Union and European Economic Area. SCA is a part of this directive.Few readers
  • How to Create a Lead Magnet
    Hey Boss πŸ‘‹ Book Like a Boss is pretty awesome as I am sure you know (or if you are new to the platform- soon to find out!) One cool thing that you can use the platform for is to create a lead magnet for future sales and marketing. To do so, Bosses need to just follow a few steps πŸ‘Œ Create a digital product and price it as zero dollars. Create an auto-redirect that directs clients to a URL for the digital product. Customize confirmation email with other links and potential upsellsFew readers
  • How do I customize email and SMS reminders and confirmations?
    Hey Boss πŸ‘‹ Did you know you could spice up your booking page by setting customized messages for your clients? The communications that happen after a booking are just as important as what happens before. Learn how to modify the text your clients see when they book with you and after. Just one thing: notice that there are two ways of customizing your settings, the first one is at a global level (meaning it affects all your appointments, products, services, and events) and the second one is aFew readers
  • Where do I edit the colors of my embed?
    Hey Boss πŸ‘‹ Modifying the colors of your embeds is one neat step to making sure embeds line up with your company's branding - got to keep things looking snazzy! We get that. At this time, your embed colors will not automatically match up to the color options you have set up on your BLAB page. Shucks. But no worries, it's easy-as-pie to manually update your embed's colors. Let me show you how. Written walk-through πŸ˜‰ To modify your embed's colors, make sure you're logged into your Admin paFew readers
  • Can I add Zoom details to Events that were already created?
    Hey Boss πŸ‘‹ From time to time Bosses may neglect to connect their Zoom account when setting up Events. Uh-Oh. Now what? Never fear- there is a way to add Zoom connections after the fact. All you need to do is the following few steps βœ… Go through each booking in your events list, by clicking each of their dropdown button, then Edit. Scroll down until you find the Success Message text box, paste your Zoom meeting link. (https://storage.crisp.chat/users/helpdesk/website/Few readers
  • How do I change which questions are displayed on my booking forms?
    Hey Boss πŸ‘‹ Asking a few questions on your booking form makes sure you get the info you need on your client before you actually meet. Thankfully, setting up, modifying, and removing the questions you ask on your booking forms is a super easy, quick step. How to set up and change your questions πŸ€” Visit the settings page for the Service or Appointment, whichever booking questions you'd like to modify. Click on the Custom Fields in the left sidebar menu of the settings pageFew readers
  • Does Book Like a Boss Have an API?
    Hey Boss πŸ‘‹ Currently, we do not have an API but we recognize that this is something a lot of our Bosses are interested in. An application program interface (API) is a set of routines, protocols, and tools for building software applications. Basically, an API specifies how software components should interact. We promise to update you and the entire Book Like A Boss community as soon as we plan to release an API. Vote to get an API sooner βœ… Head over to our Product Roadmap (htFew readers
  • Can I add videos to Individual Products and Services?
    Hey Boss πŸ‘‹ Your BLAB page already has a main video option, which is viewed at the top of your main page. If you would like to add different video to your product or service, perhaps highlighting that particular product or a video testimonial oΒ f a happy client of yours after receiving said product, we got you! You can follow these steps below πŸ‘‡ Click Booking Pages from the top menu, then select Products and Services. Click the three dot icon, then on Edit, for the pFew readers
  • Can I add my own favicon to my BLAB booking page?
    Hey Boss πŸ‘‹ For a long while, a lot of our Bosses were asking about being able to add their own custom favicon at the top of their internet page. If you don't know what a favicon is, it's the small icon that appears at the left-hand side of every internet tab that is open in your browser. Being able to customize your favicon for your BLAB helps streamline your branding and allows for an identifiable image that represents your brand, no words necessary. Here are a few steps you need to follFew readers
  • How do I set up automatic SMS reminders?
    Hey Boss πŸ‘‹ By default, SMS reminders and notifications are not automated, but you can automate them to be sent with each of your bookings. Let me walk you through it 😎 To set up your SMS reminder notifications and email notifications: From the top menu, click on Booking Pages, then select either Appointments or Services. (https://downloads.intercomFew readers
  • Connect Book Like A Boss to thousands of other apps with Zapier
    Hey Boss πŸ‘‹ Zapier lets you connect Book Like A Boss to 1,000+ other web services. Automated connections called Zaps, set up in minutes with no coding, can automate your day-to-day tasks and build workflows between apps that otherwise wouldn't be possible. Each Zap has one app as the Trigger, where your information comes from and which causes one or more Actions in other apps, where your data gets sent automatically.Few readers
  • Can I add multiple images for a service? How about a different cover image?
    Hey Boss πŸ‘‹ If you would like to customize your appointments and services with a variety of images that not only make your page more interesting to your clients but it is also a great way of showing off your product or sharing images that describe the service. To add a carousel of images πŸ“Έ Navigate to the general settings of your service/product. Select Cover Photo on the left sidebar menu, then click Upload or you can drag and drop your choice of image. (https://storage.crFew readers
  • Can I create multiple coupons for the same Product or Service?
    Hey Boss πŸ‘‹ If you are wondering if you can have multiple coupons for the same product/service the quick answer is Yes! You might be interested in creating a code that would give your clients 20% off the price for a first-time purchase and then another code that would give a 15% discount if they have spent X amount on your products. Ok, but how do I do that? πŸ€” From your top navigation bar go to Settings and then Coupons. Add as many coupons as you'd like and make all the coFew readers
  • How to Allow Customers to Select Meeting Duration
    Hey Boss πŸ‘‹ Want to let your customers pick how long their meeting will be? It’s easy! This guide will show you how to set up different appointment lengths in BLAB so your clients can choose what works best for them. Just follow these quick steps and make booking even more flexible! The steps ✍️ Head over to Appointments, which is under Booking Pages found at the top menu. Create a new appointment or edit an existing one. In the customization screen, find the option to set upFew readers
  • Where can my clients Cancel/Reschedule their appointments?
    Hey Boss πŸ‘‹ BLAB is awesome because you can easily have your clients book appointments and services with you. Occasionally, because life is life, your clients will need to cancel or reschedule. We have made this part of the process as simple as the booking process. From within the client's confirmation and reminder emails they will see the options to Cancel or Reschedule. By clicking on one of those options they will either be asked to confirm cancellation or to select a new time to rFew readers
  • How to use a custom domain for your booking page
    Hey Boss πŸ‘‹ Here's how to set up and use a custom domain for your booking page. First, you'll need to update your CNAME records for your domain wherever you have it hosted, and then come back to Book Like A Boss to set up and use the custom domain. Follow these steps: 1. Log in to your domain host: Your domain host is where you purchased your domain from (i.e. GoDaddy, Enom, Name.com, Wix, Squarespace, etc.) 2. Add the CNAME record: Next, you’ll add the CNAME record to your domaiFew readers
  • Can I Pre-Fill fields on Booking Forms?
    Hey Boss πŸ‘‹ If you are interested in having info automatically pre-filled to your booking forms you are in luck! You CAN do just that with a simple fix. What you need to do is add a bit of text to your URLs. You can add: blabname blabemail blabcellphone ​ The order does not matter. For an example of this check out THIS LINK. (You will see that info is pre-filled in the booking formFew readers
  • Does BLAB use E-mail Reminders?
    Hey Boss πŸ‘‹ One important feature that we offer is email reminders. This ensures that both you and your customers are reminded about appointments or other time based service. Our reminder settings are the same for both appointments and products/services. Here's how to set up reminders πŸ“† Click on Booking Pages from the top menu, then select Appointment/Products and Services/Event. Click the three dot icon of the product/service you want to set up reminders for, then selecFew readers
  • Can I delete events that I have set up as Recurring Events?
    Hey Boss πŸ‘‹ For whatever reasonβ€”sometimes you need to cancel a series of classes/workshops/events. Here's how you do it πŸ“Œ Click on the Booking Pages from your top navigation bar, then select Events. Click the dropdown of the recurring event that you want to cancel, then select Cancel. (https://downloads.intercomcdn.com/i/o/h5estzhi/1391792469/7af09f5Few readers
  • What's the difference between Orders and Bookings?
    Hey Boss πŸ‘‹ If you are a little confused about some of the terms on the BLAB Dashboardβ€”never fear! All Bosses need some clarification and explanation now and then. What is the difference between Orders and Bookings? (https://downloads.intercomcdn.com/i/o/h5estzhi/1391788010/6d32cc14027a37b45833257e1124/image.png?expires=1767712500&signature=962ce8bffcf19531215a65eb4ccFew readers
  • How to change your weekly calendar starting day
    Hey Boss πŸ‘‹ Are you frustrated because your weekly calendar doesn’t align with your personal or work schedule? Changing the starting day of your calendar can make a big difference in organizing your time effectively. Whether you want your week to begin on a Monday or any other day, follow these simple steps to customize your calendar and streamline your planning! The steps below πŸ˜‰ From the top menu, click on Profile Details, which is under Page Settings. Scroll until you find thFew readers
  • Can I have my clients fill out a form?
    Hey Boss πŸ‘‹ YES, there is! If you would like to gather specific info from your clients to help you better serve them you can add custom fields to your booking form. How to add custom fields πŸ€” Go to the product/service/event settings where you want to add custom fields. Once you're in the general settings page, select Custom Fields in the left sidebar menu. You can add as much questions as you'd like. (https://storage.crisp.chat/users/helpdesk/website/-/8/1/c/b/81cb2b2d49daf800Few readers
  • How to switch booking schedule from AM/PM to 24-hour format
    Hey Boss πŸ‘‹ Switching your booking schedule from AM/PM to the 24-hour format in Book Like a Boss is a simple process. Follow these actionable steps to make the change: Quick Guide πŸ“‹ Navigate to Settings from the top menu, then click on Profile Details. In the Profile Details section, scroll down to find the Locale dropdown menu. Click on the dropdown and select your country from the list. (https://storage.crisp.chat/users/helpdesk/website/-/7/d/d/c/7ddcee032e6e6800/aFew readers
  • How do I block somebody from booking with me?
    Hey Boss πŸ‘‹ At this time there is no way to fully block someone from seeing your page and attempting to contact you. What we DO have set up is a Manual Approval option on your Appointment and Products/Services settings. If you want to ensure that you have approval power on all incoming bookings then I suggest you to keep reading. This way bookings that are placed will be marked as Pending and you will have the ability to Approve or Decline. We wrote a step-by-step gFew readers
  • How do I change the email address associated with my account?
    Hey Boss πŸ‘‹ Sometimes Bosses need to change the email address associated with their BLAB account. Maybe you are re-branding or have joined a new company. Either way, there is a simple way to change your email address. You can follow these steps πŸ‘‡ From your top navigation bar, click your profile photo to display the menu, select Account Settings. (https://doFew readers
  • What do I do if my Bookings are not appearing on my synced calendar?
    Hey Boss πŸ‘‹ If you are wondering why your bookings are not appearing on your synced calendar you may want to check that everything is synced properly by following the steps below. Sync your bookings on your calendar with these stepsπŸ€“ From your top navigation bar, select Calendar. Select Manage Calendars in the left sidebar menu, then click the settings icon. (https://storage.crisp.chat/users/helpdesk/website/-/e/8/b/5/e8b54cf014292800/8e86df44-1fde-46ce-8e8b-922c723zmtFew readers
  • How to embed your booking calendar into your website
    Hey Boss πŸ‘‹ We offer a fantastic embed that will show up on your website that will allow your customers to book, pay and find out about your services. We also integrate with Zoom too, so if you have any video consults then you can have your meeting details appear direct in the email for them when they make a booking, all ready to go! See instructions below πŸ‘‡ From the top menu find Settings, then click on Embeds. Click on the + New Embed button. (https://storage.crisp.chFew readers
  • How do I set up a Zoom meeting for a one-time Event?
    Hey Boss πŸ‘‹ When you are setting up a one-time Event (as opposed to recurring) you may notice that the standard settings for option to have a Zoom meeting created is not at the bottom of your settings where you normally see it. With one-time Events the Zoom integration option will appear after you've created the event. It will appear as a pop-up when you edit the Event. Here's your guide πŸ‘©πŸΌβ€πŸ’» From the top menu, select Booking Pages, then click on Events. On the events page,Few readers
  • How can I embed on Wix and can I add multiple embeds on the same page?
    Hey Boss πŸ‘‹ If you are interested in adding more than one embed to your external website we have discovered a work around from some BLAB fans at TotallyCodable. Here's how to do it πŸ˜‰ Select (or add new) a Product or Service you would like to embed. Click Settings from the top navigation bar, then select Embeds. (https://downloads.intercomcdn.com/i/o/h5estFew readers
  • Will my clients receive a calendar invite?
    There's nothing to worry about. Your clients will get an email with the needed information to contact you and assist to the meetingFew readers
  • Can I add custom fields to my booking forms?
    Hey Boss πŸ‘‹ For all Appointments, Services & Products the default fields that appear are Full Name, and Email Address. Need more info about your customers other than the default fields? If you'd like to request additional information from your users/customers on your booking we added the ability to add specific fields like: Phone number fields. Checkboxes (which are great for agreeing to terms and conditions or GDPR). File upload, URLs and more. Let me tell you hoFew readers
  • How do I integrate with Google Maps?
    Hey Boss πŸ‘‹ Book Like a Boss integrates with many great and valuable platforms and tools. One of those is Google Maps. Once connected to Google Maps, you can display an embed of your location/address directly on your booking page. This helps with all your face-to-face meetings and events that you are hosting. Your clients will easily be able to see how to reach you. You can add different addresses for different meetings if you work in multiple locations. How to integrate with Google MapsFew readers
  • Can I manually email my clients reminders?
    Hey Boss πŸ‘‹ As you may or may not know, you can set up email and SMS reminder notifications, for each appointment and package that you create. One exciting new feature that you can now benefit from is the ability to manually email your client a reminder. Let's say you had set up reminder notifications, according the instructions in the linked article above, but have decided you want to send out an additional reminder email. Well now you can manually email a client through the BLAB system.Few readers
  • What are Text Pages for and how do I use them?
    Hey Boss πŸ‘‹ If you are interested in setting up different types of text pages for your clients you can do so. For example a "Thank You" text page and set it up as an auto-redirect, which will pop up when your client places a booking. Or make a Terms and Conditions or Privacy Policy text page on your booking form (enter as a hyperlink) which your clients can click and see when placing a booking, to read up on your policies. Some examples of useful text pages include: Terms andFew readers
  • Can I set different durations for the same service?
    Hey Boss πŸ‘‹ Ever wanted to offer multiple duration options for the same service to your clients? For exampleβ€”you are a life coach who can offer a 45 minute session and a double session of 90 minutes. The service is the same- your coaching, but the duration and price will differ. Instead of setting up two different services on BLAB you can now set up the service and set two (or more!) separate duration settings. Let me tell you how πŸ‘€ From the top navigation bar, select *Booking PagesFew readers
  • How do I connect my third-party calendar to prevent double-bookings?
    Hey Boss πŸ‘‹ Connecting your calendars is probably one of the first things you'll want to do to get your booking page running. We provide several calendar integrations that will allow you not to ever miss a meeting. Check the steps below. Sync your Calendars to your Book Like a Boss πŸ—“οΈ Click on Calendar from the top navigation bar. Select Manage Calendar in the left sidebar menu, click on Add Calendar. (https://storage.crisp.chat/users/helpdesk/website/-/9/a/d/f/9adfabfcFew readers
  • Can I sell Membership services?
    Hey Boss πŸ‘‹ After many requests and much anticipation, BLAB users can now offer memberships to their clients. To set up a Membership option, you need to take a few simple steps in your service settings. Follow through πŸ‘‡ From your top navigation bar, click on Booking Pages and then Products & Services. Here you can click on the + New Service button to start from scratch or edit one of the packages you've already created. (https://storage.crisp.chat/users/helpdesk/websitFew readers
  • How to integrate Zoom with Book Like A Boss and the reasons why you should
    Firstly, what is Zoom? πŸ€” Zoom is the leader in modern enterprise video communications, with a secure, easy platform for video and audio conferencing, messaging, and webinars across mobile, desktop, and room systems. Zoom helps businesses and organizations around the world bring their teams together to get more done. We are now publicly available on the Zoom Marketplace and this integration can be used even on their FREE account. ​Few readers
  • Where can I edit the confirmation email template?
    Hey Boss πŸ‘‹ We get a million emails every day, don't we? Wouldn't you like your confirmation email to include a little bit of your personality instead of sounding like robot B092 from some movie? Set a specific confirmation email message to be associated with a certain Appointment or Service within a few clicks. Need a written tutorial? We got you 😁 Select Booking Pages from the top menu, then click on Appointment, Services, or Event according to what you'd likeFew readers
  • Can my client add guests to a booking?
    Hey Boss πŸ‘‹ If you would like to have the ability to have your clients add guests to their bookings or if you would like to add more participants to a booking after a booking has been placed you can do so by following the simple steps below. Written walk-through πŸ˜‰ Go to the specific Appointment settings that you'd like to configure to allow guests Scroll a little bit until you see the checkbox "Allow guests" Tick the checkbox, then click Save (https://storage.crisFew readers
  • My page is not translating correctly to the language I have set
    Hey Boss πŸ‘‹ Let me try and help you through the steps to get your page displaying the correct language. How to change language πŸ‘€ Access this page, once you have logged in to your admin area. Scroll down to the section titled LOCALE and change the language of your choice in the drop down menu. In this example I will show you how to change the language to German. (https://storage.crisp.chat/users/helpdesk/website/-/c/6/2/6/c626e58685633800/bFew readers
  • Can I limit the number of bookings per day?
    Hey Boss πŸ‘‹ You are a busy Boss and busy bosses sometimes need to do what's best for their businesses and sanity and limit the number of bookings that they can take per day. If you are interested in limiting the number of bookings you receive per day, for whatever reason, you can do so! Do it yourself by following the instructions below πŸ’ͺ As always, from your top menu, click Booking Pages, then go to Appointments or Services, then click on the three dot icon, then onFew readers
  • Can I limit re-schedules and cancellations?
    Hey Boss πŸ‘‹ One of the main goals of BLAB is to make every Boss's time more efficient and productive. Running a business is hard work and an investment of your finances, energy and time. It is super frustrating when a customer who has booked with you decides to cancel last minute. Though that is the customer's prerogative, there are a few steps that you, as a Boss, can take to limit this from happening. Here's what you can do πŸ‘Œ Enter the settings for Appointment/Product. Scroll down untFew readers
  • Can I change my booking page's bookme.name link?
    Hey Boss πŸ‘‹ Having a custom public profile URL will help clients and customers identify you easily. Your URL is a vital part of your booking page, which is why you must choose wisely. We offer the option to change your link so you feel represented when you share your profile. For example, your current booking page URL might be bookme.name/example and you would like to change it to bookme.name/special. Steps you must follow to make the change 😎 From your top navigation bar, clicFew readers
  • Can my Clients Upload a file?
    Hey Boss πŸ‘‹ If you would like your clients to include a file on their booking form you can request that on the booking form. Here's how to do it πŸ˜‰ Navigate to your appointment/service's general settings. Select Custom Fields from the left sidebar menu, then click + New Custom Field. (https://downloads.intercomcdn.com/i/o/h5estzhi/1391804251/efa93b978970eFew readers
  • How do I duplicate an Event?
    Hey Boss πŸ‘‹ We'll teach you how to duplicate an Event you've previously created. Here's how it's done πŸ‘Œ Click Booking Pages from the top menu, then select Events. Once you've opened the events page select the event you would like to duplicate. Click on the dropdown of the event listing. (https://downloads.intercomcdn.com/i/o/h5estzhi/1390774004/49cFew readers
  • What is Dubb and how can I integrate it with my Book Like a Boss account?
    Hey Boss πŸ‘‹ We are really excited to integrate with Dubb, which is an amazing video creation and marketing platform. It allows you to share screen videos, phone and computer camera videos and also upload videos that you have created. ​ It has a bunch of great features that allow you edit, share, track, customize (with a call to action that you select) and analyze. We are super pumped to be integrated with Dubb because we love giving our Bosses even more tools to best reach clients and cusFew readers
  • How do I set up a booking schedule?
    Hey Boss πŸ‘‹ When you are setting up your account you want to make sure you select the hours you would like to be available for booking. You can follow the written steps 😎 Simply click on Settings from the top menu, then select Schedule. (https://downloads.intercomcdn.com/i/o/h5estzhi/1391759212/332c5f409c8cb776e42bbf59765a/image.png?expires=1767712500&signatFew readers
  • Can I block several hours of a day that I am not available?
    Hey Boss πŸ‘‹ Sometimes we need to disconnect from our usual schedule to do some extra activity like attending a doctor's appointment, picking someone up from the airport, or attending a child's soccer game. For those special occasions, we don't want to change our whole availability and the hassle that comes with it. That's why we have developed the Time off event, with which you can arrange your calendar in the way that suits you best. Bosses can now select specific hours of the day thatFew readers
  • How do I use Coupon Codes?
    Hey Boss πŸ‘‹ Coupon Codes are an awesome way to keep your clients happy, offer cool deals and present yourself as an Awesome Boss Business! Use Coupon Codes to provide customers with an incentive to buy. One of the most useful things about promotional codes is that they work well with both new and returning customers. You can set one up following these steps πŸ’ͺ To add a Coupon Code, find Settings from the top menu and select Coupons from the drop-down. Click on + NeFew readers
  • What are Session Packs and How Do They Work?
    Hey Boss πŸ‘‹ Session Packs is a type of package of services that was solution created by the BLAB team for Bosses who would like to sell multiple bookings. In the past we had a workaround for Bosses who wanted to offer a package of multiple bookings but it was not ideal and a little tricky. Session Packs allow Bosses to set up a pack of bookingsβ€”ideal for classes/meetings/sessions. You set a minimum number and a maximum number and include the price per session. Bosses have the same options foFew readers
  • How do I share a digital product with my client?
    Hey Boss πŸ‘‹ If you have set up a digital product which your clients have purchased, you now want to know how to get that product to your client. The easiest way to do that is to set up an auto-redirect which will come up as soon as your client has submitted the booking form. Set the URL to a downloadable link such as a Google doc or Dropbox folder or you may prefer another platform. This is the simplest way for your clients to quickly get the product immediately after purchase. Hope that helFew readers
  • How can I set up a permanent Zoom link as the location for my Appointment or Service?
    Hey Boss πŸ‘‹ Nothing's worse than manually creating and sharing a link to your Zoom call for every new meeting booked. That's why we offer the ability for you to integrate with your Zoom account and have new meeting IDs created for each booking you receive. How to set up your permanent Zoom link 😎 Get your Zoom integration code from your Zoom account settings. While logged into your Book Like A Boss admin panel, click on Settings from the top navigation bar, then select CustomiFew readers
  • Can I change the order in which my Products/Services appear on my page?
    Hey Boss πŸ‘‹ Yep, you can absolutely change the order in which your Products and Services appear on your booking page. Here's how you do it 🍿 Click Booking Pages from the top menu, then select Products and Services. Click Sort Order Click and drag the Product or Service to where you would like it placed. Save your changes! Bask in the glory of your beautifully ordered Products and Services. That's how you sort the order in which your ProductFew readers
  • What happens to my existing bookings when I connect a third-party calendar?
    Hey Boss πŸ‘‹ Awesome to hear you already have a few bookings set up through Book Like A Boss. Now, you want to connect it with either your personal and/or work calendar so that everything is beautifully synced with one another ... like a beautiful handshake 🀝 But what's going to happen to your existing bookings once you connect your own calendar? Nothing - they'll be just fine ❀️ (https://storage.crisp.chat/users/helpdesk/website/-/7/2/d/b/72db56226c168800/07e8547a-e20e-4b49-9f5aFew readers
  • How to integrate CallPage with Book Like A Boss and the reasons why you should.
    Hey Boss πŸ‘‹ Why you should integrate CallPage There are a number of benefits to integrating this software with us and some of them are as follows: ​ βœ… Attract your visitors’ attention with a catchy call-to-action, and get more inbound leads. ​ βœ… For each call request, CallPage automatically connects a potential customer with an available rep in 28 seconds. ​ βœ… No additional mobile or desktop apps needed. To read more about this integration please read more here (https://bookFew readers
  • Can I reschedule an appointment a client has booked with me?
    Hey Boss πŸ‘‹ Yay! You have a client who has booked an appointment with you. Email confirmations have gone out and you are prepping yourself for your appointment. Suddenly, you realize that you have a conflict at that time. What to do? You don't want to lose this new client (and the potential $$). Simple, Book Like A Boss offers a Rescheduling option. Let me show you. Here's a walkthrough πŸ€“ Navigate to your list of bookings, this includes *Few readers
  • How do I add Video to my Main Page?
    Hey Boss πŸ‘‹ Would you like to add a video to your main page? Here's what you need to do πŸ˜‡ Click Settings from the top menu, then select Integrations. Find the Youtube integration, then add the Video ID of the video you would like to add. (https://downloads.intercomcdn.com/i/o/h5estzhi/1374733867/88d8f35415d21f0b70cd42a6832a/image.png?expires=1767712500&sFew readers
  • How do I set up a custom booking schedule for an appointment or service?
    Hey Boss πŸ‘‹ There is a global settings page where you can control your Booking Schedule which applies to all of your Appointments and Services. In addition, each and every service you offer has its own Custom Schedule. This will come in handy if you have a specific service that you would like to offer outside of your general booking schedule. Set up a custom booking scheduleπŸ’ͺ Go to the Appointment or Service settings section (Few readers
  • How do I set up a Group Booking?
    Hey Boss πŸ‘‹ Sometimes Bosses want to have multiple people book their time for the same time slot. This can be helpful if you are offering a weekly cooking class/coaching session or other service that happens throughout the week. You want to make the time slots available to more than one person. How do you set this up? πŸ€” Very, very easily. Within the settings for that service all you need to do to ensure that it is a group booking and not an individual booking, is to set the Max ParticipaFew readers
  • How do I remove Book Like A Boss' branding from my booking page and emails?
    Hey Boss πŸ‘‹ For those of you who have Mocha or Latte plans and are interested in customizing the footer text from your account, you can do so by simply following the steps below. How to remove the text πŸ‘‡ From your top menu, go to Settings and select Footer. Scroll down to the "Powered by" section under customization options. (https://downloads.intercoFew readers
  • Can I have my recurring event use the same Zoom meeting ID each time?
    Hey Boss πŸ‘‹ If you want to use the same meeting ID on Zoom for all of you recurring events you want to make sure to do the following: You would need to add Zoom link to the success message rather than have a new one generated. I.e do not select "create Zoom meeting" in your settings. This is how you do it πŸ˜‰ Select Appointment or Services by clicking on Booking Pages from the top menu. Navigate to the general settings of your chosen product/service by clicking on the thFew readers
  • Why are my bookings getting added to my Google calendar twice?
    Hey Boss πŸ‘‹ Why is Google Meet conferencing added to all of my calendar events? One of the options that BLAB offers for your video conferencing needs is Google Meet. If you have opted to use this method to virtually meet with your clients, you will want to disable the feature automatically set up in your Google account to have a Google Meet conference created for each calendar event Read more below to find out how to disable this feature. If you are using G Suite (custom email domain)Few readers
  • Why is my calendar double-booking?
    Hey Boss πŸ‘‹ Sometimes you may have set up everything on your account and started to accept bookings but suddenly you realizeβ€”Uh-oh! My calendars are double booking me for appointments! What's a Boss to do? Here are two things you should explore if this is happening to you 🧐 Go to https://bookme.name/account/calendar and press the Manage Calendars in the left sidebar menu. Once on the page, press the settings icon next to the calendar in quFew readers
  • Can I set up "Pay What You Want" for Session Packs?
    We're sorry to say it, but ... πŸ₯Ί Both Session Packs and our beloved Pay What You Want features are truly amazing in their own right, but regrettably, due to technical issues, we're currently unable to offer Pay What You Want for Session Packs. Still got a question? 🀚 If you still have any questions, feel free to get in touch using the yellow chat icon in the bottom corner of your screen. We’re here to help. Not a Boss yet? πŸ€” If you haven’t already joined us, go ahead aFew readers
  • Can I block off a chunk of time on a one-off basis?
    Hey Boss πŸ‘‹ The easiest way to block off a number of days on a one-off basis is to set up a New Time Off Event which can be accessed from your Calendar. If you have a number of dates that you would like to block off, you can also mark dates as Busy on your synced external calendar. Then BLAB will read the dates as unavailable and those dates will not appear available for booking by your clients. Do it yourself, here's the guide 😎 From your top navigation board, click on CFew readers
  • How do I change the language of my account?πŸ‡«πŸ‡·
    Hola amigo! πŸ‘‹ Looking to swap up your account's language settings into something a little more exciting? Maybe a little Italian, some French, or even Dutch? Well, Book Like A Boss is available in the following languages: πŸ‡«πŸ‡· French πŸ‡©πŸ‡ͺ German πŸ‡ͺπŸ‡¦ Spanish πŸ‡³πŸ‡± Dutch 🀌 Italian (emails and pages only) How to change your language 🌎 Click on Settings in the top menu. Select Profile Details. From your profile details page, scroll down until you find Locale. SelectFew readers
  • How to set up group classes
    Hey Boss πŸ‘‹ So you're offering group lessons and need to book several people in the same time slot? Whether you're teaching classes, hosting workshops, or scheduling team sessions, these steps will help you efficiently manage multiple participants and streamline your booking process. Use this guide to easily configure group bookings πŸ˜‰ Click on Booking Pages from the top menu, then Products and Services. Click + New Service. Give your package a title and description. SelecFew readers
  • How do I hide certain appointments or services from my main booking page?
    Hey Boss πŸ‘‹ This feature is activated by logging into your admin area and heading over to the Appointments or Services page. Here's a detailed step by step process πŸ“ Once you're on the appoinment/services page, you need to click on the three dot icon, then on Edit. You will now enter the general settings for that particular offering. Scroll down to the bottom until you reach the "Hide" checkbox.Few readers
  • How to integrate Poptin with Book Like A Boss and the reasons why you should.
    Hey Boss πŸ‘‹ Wouldn't it be amazing if you could start collecting your visitors' email addresses and build your list, increase engagement and get more bookings? Well...our integration with Poptin makes this possible! Integrate Poptin with Book Like A Boss πŸ“Œ Simply click on Other Settings from the top menu, then select Integrations. Scroll down until you find Poptin, enter your ID, then click Save. (https://storage.crisp.chat/users/helpdesk/website/-/8/0/c/6/80c6ccaeaa3f7Few readers
  • Can I set up recurring events?
    Hey Boss πŸ‘‹ The ability to set up, market and bill clients for recurring events is a BLAB feature that has been highly anticipated for a while. Set up recurring events for your clients 😎 Select Booking Pages from the top menu, then click on Events. Click + New Event, then select Recurring Event from the drop-down, then click Save. (https://downloaFew readers
  • How do I see what my page looks like to clients?
    Hey Boss πŸ‘‹ Your clients will see your booking page the exact same way that you do. So in order to view what your client sees, simply view your own booking page. How to view your booking page πŸ‘€ Log into Book Like A Boss. On the top right corner, click View Your Page. (https://downloads.intercomcdn.com/i/o/h5estzhi/1391774243/3f3a2985ab66fb4ab46c4da03262/image.png?Few readers
  • How Do I Set Up a Payment Processor to Accept Payments?
    Hey Boss πŸ‘‹ Setting up a payment processor to accept payments in BLAB is a straightforward process. Options include Stripe, Authorize.net, Square, Clover, and PayPal. Simply choose the one you want to use and click the connect button to get started. It’s as easy as pie! Follow these steps ✍️ Find Settings on the top menu, then click on Payment Settings. Review the available payment processors: Stripe, Authorize.net, Square, Clover, and PayPal. Scroll until you find the one yoFew readers
  • How can I make a custom field question required?
    How to make certain form questions mandatory.Few readers
  • Apple Calendar Busy/Free Setting
    Hey Boss πŸ‘‹ For reasons that we don't quite understand, Apple has hidden the option to set an event to free or busy on macOS. So it seems that all-day events you create are always "free" and other events are "busy" with no way of changing it. However, there is a "Show As" option on iOS that lets you choose between free and busy. When editing the event you scroll down a bit and can see this option. Also, keep in mind that "read-only" calendars (e.g. national holidays) use the free-busy statusFew readers
  • How to change your texts, colors, and fonts
    Hey Boss πŸ‘‹ Customizing your booking page to reflect your brand is a breeze with Book Like a Boss. Follow these simple steps to update your texts, colors, and fonts Follow these simple steps πŸ‘‡ Make sure you are logged into your Book Like a Boss Admin panel. Navigate to Settings on the top menu. Click on Customization, then click Font & Texts in the left sidebar menu. To customize your page: Click the Page Font drop-down to choose the font and customize the titlesFew readers
  • I don't want a "Contact Me" button on my page. Can I remove it?
    Hey Boss πŸ‘‹ You love having your own URL and site for potential clients to learn about you and your business. The standard BLAB page includes a "Contact Me" button. What if you don't want clients or customers contacting you via your page? Is it possible to remove the button? The answer is - YES. You can remove the "Contact Me" button by following the steps below ⬇️ Log in to your Dashboard Click on Settings and scroll down until you see "Show Contact Me" (https://storage.crispFew readers
  • Can I sell a session pack for a total price rather then per session?
    Hey Boss πŸ‘‹ As I'm sure you know, Session Packs are an awesome way to sell multiple bookings all at once. Some Bosses want to offer their clients a reduced rate if the clients purchase a bundle of sessions. The way to do this is as follows πŸ˜‰ In a session pack set your minimum and maximum number of sessions in the same number. Select Booking Pages from the top navigation bar, then click Products and Services. Click the three dot icon of the service you want to modify, then cFew readers
  • Can I create Gift Cards?
    Hey Boss πŸ‘‹ You absolutely can offer Coupons and Gift Cards to your client, customers, their dogs, and whoever else you might wish to bestow a sweet discount or gift upon. But, there is a caveat. We do offer Coupons as you'd expect, but we don't offer "Gift Cards" in the traditional sense. However, you can effectively create Gift Cards by combining a paid digital Product with a Coupon. How to create a Gift Card using Coupons 🎁 First, you'll want to create a neFew readers
  • Can I edit booking info after an order has been placed?
    Hey Boss πŸ‘‹ You can absolutely edit the booking information for an order. Here's what you can edit: Client Name Client Email Phone for SMS Reminders Next, we'll walk you through how to make edits to the booking info. Need a written guide? We got you πŸ˜‰ Select Bookings from the top navigation bar, then click Orders. Once you're in the orders page, click the eye or clock icon of the order you want to edit. You can now edit the customer information that youFew readers
  • Can I bill my clients through Venmo?
    Hey Boss πŸ‘‹ Nowadays, there are many easy ways to collect money from customers, friends, and family when splitting a check or exchanging goods or services online. Depending on where you are located in the world you may have heard about Venmo, Payoneer, Squarecash, BIT, PepperPay, CashApp, Zelle, and others. However, Book Like A Boss is not currently set up to support these payment apps. An alternative solution πŸ™Œ Although we won't support integrations with payment apps, we do offer seFew readers
  • How do I connect MailChimp to Book Like A Boss?
    Hey Boss πŸ‘‹ In case you hadn't heard of them, MailChimp is the world’s largest marketing automation platform. It’s like a second brain that helps millions of customersβ€”from small e-commerce shops to big online retailersβ€”find their audience, engage their customers, and build their brand. You can integrate all that power along with your list of customers from your Book Like A Boss booking page. At the time a booking is made on your booking page, the customer's details will be added to tFew readers
  • How do I change the video on my main booking page?
    Hey Boss πŸ‘‹ If you have decided you would like to change the video on your main booking page, here's how to get it done. Instructions ✍️ Let me walk you through it: Go to Settings Integrations (https://downloads.intercomcdn.com/i/o/h5estzhi/1390732803/a6125a37ce94c8ce790e0cfdff35/image.png?expires=1767712500&signature=41667eb9ebe66505a720968ed46ec9554a226Few readers
  • How do I cancel a booking?
    Hey Boss πŸ‘‹ There are two different ways to cancel bookings placed with you in Book Like A Boss. Check out this video to see how it's done, or read the instructions below the video. 1) Cancel Booking via confirmation emails πŸ’Œ Both you and your client may cancel your booking via the confirmation email you each received after the booking was placed. 2) Cancel Booking within the platform ❌ As a Boss, you may also cancel any bookings placed with you when logged into Book Like A Boss: CFew readers
  • Can I Print Out Invoices?
    Hey Boss πŸ‘‹ Interested in printing out company invoices directly from your BLAB account? Cool! You can easily do so. Follow the instructions below πŸ€“ From the top menu, click on your profile photo and then click on Billing. On this page, you'll see the Invoice option in the life sidebar menu, make sure you click on it. This will show all the transactions that have been made through your account. Find the invoice you'd like to print and click on the Download InvoiceFew readers
  • Do I need my own domain to sign up for Book Like a Boss?
    Hey Boss πŸ‘‹ You do NOT need to own a domain prior to setting up your Book like a Boss account. When setting up your account, we'll ask you to select what your Book Like A Boss domain will be. This is usually your name, brand name, or company name. Using that name, we'll generate your own URL for you that will look like www.book.me/xxxx or www.book.us/xxxx Each appointment, service, product, event, or custom page will have its own URLFew readers

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